Our FAQS – 4trusting.com

What is 4Trusting?
4Trusting is a digital solutions agency specializing in web design, social media management, and content creation.
Where is 4Trusting based?
We are based in the United States and operate globally.
How can I contact you?
You can reach us via our contact form, email, or live chat on the website.
Do you offer free consultations?
Yes, we offer a free 15-minute consultation for new clients.
What industries do you work with?
We work with startups, e-commerce, healthcare, education, tech companies, and more.
Do you work internationally?
Yes, we work with clients all around the world.
How do I get started?
Simply reach out through our contact form and tell us about your project.
What makes you different from other agencies?
Our personalized approach, creative strategies, and commitment to results set us apart.
Do you offer packages or custom pricing?
Both. We have standard packages and can tailor a quote based on your needs.
What are your working hours?
We operate Monday to Friday, 9am to 6pm CST.

Do you design custom websites?
Yes, all our websites are fully custom and built to reflect your brand.
What platforms do you use?
We primarily work with WordPress, WooCommerce, and Shopify.
Can you redesign my existing website?
Absolutely. We specialize in full website revamps.
How long does a website project take?
Depending on scope, from 1 to 6 weeks.
Is SEO included in your web design?
Basic SEO is included. Advanced SEO can be added.
Do you provide hosting?
We can help you select and set up the best hosting for your needs.
Will my website be mobile-friendly?
Yes, all our websites are responsive on all devices.
Can I update the website myself later?
Yes, we provide a user guide and training if needed.
Do you offer website maintenance?
Yes, we offer monthly support and maintenance packages.
Can you help with domain registration?
Yes, we assist with buying and managing domains.

Which platforms do you manage?
Facebook, Instagram, Twitter, LinkedIn, TikTok, and more.
Do you create the content or just post it?
We handle everything — strategy, content creation, scheduling, and engagement.
Can you manage ads too?
Yes, we specialize in Facebook & Instagram Ads, plus Google Ads.
How often will you post?
We offer flexible posting schedules from 3x/week to daily.
Do you offer influencer outreach?
Yes, we can coordinate with influencers relevant to your niche.
Can you manage DMs and comments?
Yes, we offer community management as part of our plans.
Can you grow my followers organically?
Yes, using ethical strategies focused on real engagement.
Do you use scheduling tools?
Yes, we use tools like Buffer, Later, and Meta Business Suite.
Do I get reports on performance?
Yes, you’ll receive detailed analytics monthly.
Can I approve posts before they go live?
Absolutely. You have full control over your content.

What type of videos do you create?
Explainers, social media reels, product showcases, and more.
Do you offer scriptwriting?
Yes, we provide full scriptwriting and storyboarding services.
Can you add subtitles and animations?
Definitely. We specialize in motion graphics and captions.
Do you work with voiceovers?
Yes, we can provide professional voiceover options.
What formats do you deliver videos in?
MP4, MOV, and social-ready formats.
Can I request revisions on videos?
Of course. We include a set number of revisions with each package.
Do you create logos and branding?
Yes, we offer logo design and full brand identity services.
Can you make animated logos?
Yes, animated intros/outros are part of our service.
Do you offer content for ads?
Yes, we create ad-optimized visuals and copy.
How do you ensure brand consistency?
We follow your brand guidelines or help create one.

How do I pay for services?
We accept credit cards, PayPal, and crypto (via Coinbase Commerce).
Do you offer refunds?
Refunds are handled case-by-case depending on project stage.
Is there a contract involved?
Yes, we provide a clear service agreement for transparency.
What happens if I need urgent help?
We offer priority support for urgent requests.
Do you offer ongoing support after delivery?
Yes, we offer extended support plans.
Can I cancel a monthly plan?
Yes, you can cancel any time with 7 days’ notice.
Will my data be secure?
Absolutely. We use encrypted systems and follow data security best practices.
Can I upgrade my plan later?
Yes, you can scale up at any time.
Do you charge taxes?
Taxes depend on your location and service type.
How can I give feedback?
We welcome feedback via our contact page or client portal.